Enter the official website of Kaimido, click the "Registration" button in the upper right corner, fill in the information such as "Mailbox", "User Name", "Password" and "Confirm Password". Please make sure you have entered the correct valid email address and saved the registration password.

Click the "Login" button in the upper right corner of the official website, fill in the email account used for registration, and click "Forgot Password" next to "Login" button. The password you used will automatically be sent to your registered mailbox so that you can successfully log in to the member center.

Login to the individual account, select the left side of the page "My Account", in the mailbox below the "change password" button, click the button, according to the page prompts, enter the "current password", "new password", "repeat the new password" Click "Save".

1) Select a product, add a shopping cart
2) settlement
3) Fill in the receipt information and payment information and submit the order
4) Pay as indicated on the page

Temporarily do not provide telephone ordering service, please log on after the registration of self-service orders. For more information, please click to see how to make a purchase

If you need to issue VAT invoices, please send the order number and billing information word version to 1361708532@qq.com we will have someone to deal with.
Invoicing information, including the rise, the tax number, bank, bank account, company address, contact, contact information and other information.
The amount of the invoice is the actual payment amount for the customer

If you have any special requirements for delivery, please contact our pre-sales customer service in advance to consult.
Please check your shipping information before payment. If you are responsible for taking the wrong address, please contact us as soon as possible. We will try to contact you as soon as possible. However, the risks and expenses arising from the modification of the address need to be borne by the customer.
Please fill in your real name, delivery address and effective contact information when placing your order. We will arrange for delivery in time. KAIMIDO will not be liable for any delay or return for the following reasons:  1) In some remote areas of the city, due to transportation and other issues, the delivery time may be expected Arrival time based on the delay of 1-2 days;
2) due to the reasons for the buyer (change the receiving address, address is unknown, the address is wrong, can not contact, reject, no income, etc.) lead to delays in delivery or delivery;
3) A delay caused by force majeure ("force majeure" means an objective condition that is unpredictable, unavoidable or insurmountable, and other objective conditions affecting the delivery of the package, including but not limited to national or regional air or ground traffic System control or interruption (such as weather reasons, etc.), or communication system interference or failure, or other similar events such as government action, postal administration policy changes, war, earthquake, typhoon, flood, fire, heavy rain, fog, etc.)
4) aviation contraband, mobile phones, electronic products, fragile goods such as aviation security inspection can not be properly loaded with flights or land transport;
5) the delivery of goods in violation of the provisions of the provisions of the restrictions, or the relevant transport regulations, the relevant departments confiscated or in accordance with the relevant laws and regulations,
5) the recipient address for the organs, units and other institutions, and Saturday, Sunday and public holidays do not receive e-mail, parcels, resulting in delays;
7) The recipient school, unit or residential area does not allow the delivery of personnel into, or the buyer of the recipient of the reasons, resulting in delays.

Different products have different delivery times, please refer to the purchase of products when the page shows the expected delivery time.
Please note that if you include multiple items in the same order, the expected delivery time of the order depends on the goods with the longest expected delivery time in the order. We will not issue multiple orders separately. Set the product processing and multi-item orders the same, will not split the delivery.
& nbsp; For pre-sale products, the official mall can not promise to meet all orders that have been confirmed on the page. The official mall retains the right to refuse, cancel the order and flexibly process the quantity of the product in a particular order. But if this happens, we will promptly notify you.

Please be sure to receive the goods when the inspection; if you find the mail packaging is damaged, the goods damaged in the transport, etc., please spot and reject, refused to call the official mall service. Please check the invoice and the goods on the spot with the goods on the spot. If you find that the goods are missing or damaged, please contact the official mall service on the spot (ie, the distribution staff is still on site). If you have signed or signed on behalf of others, then as a commodity packaging, the number of goods and the content is correct. To ensure your interest, we highly recommend you to shoot the complete out of the box video. The nature of the aircraft product is special, does not allow the trial, the activation is deemed to use, affecting the secondary sales of the goods; trial after the return will have an additional cost. All orders received exception, please be sure to contact us within 5 days after receipt.

1) due to the personal reasons for the recipient of the logistics company repeatedly delivered no fruit, the logistics company if the request to repeat the cost of delivery, by the recipient and the logistics company to negotiate and bear. 2) in the Division I arranged for the issue of goods after the request to cancel the order, or refund the costs incurred after the return, the need to be borne by the customer due to the relatively high value of our products, it is recommended that you receive the package, Packaging inspection, if found to be damaged or deformation, please do not open the package and immediately contact the Division I resolved; serious damage to the packaging of the proposed rejection.

In general, our order from Shunfeng delivery, large items and orders within the number of items may be sent by the form of sub-pieces, please go to the official website of SF check to confirm whether the package has been received. Our products have been carefully checked before leaving the factory, it is recommended that you shoot out of the box video and carefully check the package, according to the packaging list to confirm whether to receive all the items. If you receive the package found missing items, please contact our customer service within 3 working days.